1. Acceptance of Terms

By accessing and using FarmGreens services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Payment Methods

We accept the following payment methods:

2.1 Online Payment (Razorpay)

We accept online payments through Razorpay, a secure payment gateway. By choosing this payment method, you agree to Razorpay's terms and conditions. All payments are processed securely and your payment information is encrypted.

Payments are processed in Indian Rupees (INR)
You authorize FarmGreens to charge your selected payment method for the total order amount
Payment confirmation will be sent via email and WhatsApp (if opted in)
All transactions are subject to verification and fraud prevention measures

2.2 Cash on Delivery (COD)

For Cash on Delivery orders, payment is collected upon delivery. Please ensure you have the exact amount ready when our delivery partner arrives.

COD is available in selected delivery areas
Delivery partner will not accept checks or credit cards
Orders may be cancelled if payment is not available at the time of delivery

3. Order Placement and Confirmation

By placing an order on FarmGreens, you agree to purchase the products listed in your order at the prices displayed at the time of purchase. Order confirmation will be sent via email and WhatsApp (if opted in).

All orders are subject to product availability
We reserve the right to cancel orders if products are unavailable
Order confirmation constitutes acceptance of your order
Prices are subject to change without prior notice

4. Delivery Terms

We strive to deliver your order within the estimated delivery time. Delivery times may vary based on your location and product availability.

Delivery is available in selected areas only
Free delivery applies for orders above the specified threshold
Delivery fees apply for orders below the threshold
We are not responsible for delays caused by unforeseen circumstances
Someone must be available at the delivery address to receive the order

5. Order Cancellation

You may cancel your order under the following conditions:

Cancellation requests must be made before order processing begins
For online payments, refunds will be processed to the original payment method
Refund processing time may vary based on your payment provider
We reserve the right to refuse cancellations after order processing has begun

6. User Responsibilities

As a user of FarmGreens, you agree to:

Provide accurate and complete information for orders
Maintain the security of your account credentials
Notify us immediately of any unauthorized use of your account
Comply with all applicable laws and regulations
Not use our services for any illegal or unauthorized purpose

7. Limitation of Liability

FarmGreens shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the order.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

9. Contact Information

For any questions regarding these Terms of Service, please contact us through ourContact Us page.